At 50 Crowns Casino, we take your privacy very seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, or play at Casino 50 Crowns.
We are committed to being transparent and handling your data responsibly and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Information We Collect
When you use 50 Crowns Casino, we may collect the following types of information:
Personal Information
- Full name, date of birth, and gender
- Residential address and proof of address
- Email address and phone number
- Government-issued ID documents (for verification)
- Payment details (we do not store full card numbers)
Technical and Usage Information
- IP address and device information
- Browser type and operating system
- Pages you visit and how you interact with our site
- Cookies and similar tracking technologies
Gambling Activity Data
- Your deposits, withdrawals, and game play history
- Bonus usage and wagering activity
How We Use Your Information
We use your personal data for the following legitimate purposes:
- To create and manage your gaming account
- To process deposits and withdrawals
- To provide customer support and respond to your requests
- To verify your identity and prevent fraud
- To comply with legal and regulatory obligations (including responsible gambling and anti-money laundering rules)
- To improve our services and personalise your experience
- To send you important account notifications and marketing communications (only if you have given consent)
Sharing Your Information
We may share your data with trusted third parties only when necessary:
- Payment service providers
- Identity verification and anti-fraud agencies
- Gaming regulators and licensing authorities
- Professional advisers (lawyers, accountants)
- Cloud hosting and IT service providers
All third parties are contractually obliged to keep your information secure and use it only for the purposes we specify.
Cookies and Tracking Technologies
We use cookies to enhance your experience, analyse site traffic, and personalise content. You can manage your cookie preferences through our cookie banner or your browser settings at any time.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. All data is transmitted using secure SSL encryption.
Your Rights
Under UK data protection law, you have the following rights:
- Right to access your personal data
- Right to rectification (correct inaccurate data)
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymise it.
International Data Transfers
Some of our service providers may be located outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our Data Protection Officer:
Email: support@50crownscasino.com Live Chat: Available 24/7 on our website
50 Crowns Casino Suite 12, 3rd Floor, 1–3 Mount Street, Manchester, M2 3DX, United Kingdom
By using 50 Crowns Casino, you acknowledge that you have read and understood this Privacy Policy.